Senior CRM Executive - (FRENCH SPEAKING

An exciting opportunity has arisen for a French Speaking Senior CRM Executive to join a Global ecommerce brand - London.

Reporting into the CRM Manger, the Senior CRM Executive will be responsible for all France and Rest of Europe one-off campaigns across email, SMS, push notification and Direct mail. The role requires building close relationships with the design and production teams, trading teams and content teams to brief email campaigns. Also, working with the data & deployment team to ensure campaigns go out correctly and reporting on the results of all emails.

Responsibilities:

• Support the senior CRM Manager to manage the France and Rest of Europe 1 to 1 one off campaigns.
• Manage email marketing campaigns end-to-end
• Optimise efficiency and quality of campaigns
• Review competitor activity, pricing, promotions and product offerings regularly for existing territories and new markets.
• Review competitor activity, pricing, promotions and product offerings regularly for existing territories and new markets.

Experience/Skills Required:

• Fluent in French and English

• Excellent written communication skills with good verbal and presentation skills
• Knowledge of web analytics tools (desirable, but not essential)
• Experience with email service providers
• Basic HTML knowledge
• Commercially driven with good interpersonal skills
• Good project management, operational and coordination skills
• Customer focussed