The Digital-First Revolution: How D2C Businesses are Shifting to Owned Channels
![](https://attraxcdnprod1-freshed3dgayb7c3.z01.azurefd.net/1481122/5121ad5c-07c6-4c43-84b6-3fd0ad520d52/2023.17000.1275/img/NOdI3Q7OTUzDQAjcOQ04FQ/The+Digital-First+Revolution+How+D2C+Businesses+are+Shifting+to+Owned+Channels-01-01+(1).png?v=a88e7f9d72ac1b586fba89af843f4ddb)
Direct-to-consumer (D2C) brands have been at the forefront of digital-first innovation in marketing. Traditionally, these brands relied heavily on third-party retailers and marketplaces to reach consumers. However, a noticeable shift has occurred over the past few years. D2C businesses are increasingly becoming digital-first, focusing on their owned channels and e-commerce stores. This transformation has permanently changed their operations and significantly impacted the required marketing talent.
The Rise of Owned Channels
D2C brands are moving away from the traditional retail model, which often relies heavily on intermediaries and lacks control over the customer experience. Instead, they are embracing owned channels, which include their e-commerce websites, mobile apps, and email marketing. This shift allows D2C businesses to interact with their customers directly, gather valuable data, and build brand loyalty.
The Impact on Marketing Talent
1) Digital Marketing Expertise
With D2C brands prioritising their owned channels, the demand for digital marketing experts has skyrocketed. These professionals are skilled in various online marketing strategies, such as search engine optimisation (SEO), pay-per-click advertising, content marketing, and social media marketing. And they must navigate the ever-changing digital landscape to drive traffic and conversions on the brand's e-commerce platform.
2) Data Analysis and Customer Insights
D2C businesses now rely heavily on data to inform their marketing strategies. Data analysts and experts in customer insights play a pivotal role in helping these brands understand their customer base, track key performance indicators, and make data-driven decisions. Knowing how to interpret and act upon the data is crucial for sustained growth.
3) E-commerce and User Experience (UX) Specialists
A seamless and user-friendly e-commerce experience is paramount for D2C success. E-commerce specialists and UX designers are in high demand to create and optimise online stores, ensuring customers have a smooth and enjoyable shopping journey whilst increasing sales and customer satisfaction.
4) Content Creators
Content marketing remains a cornerstone of D2C marketing. Brands require content creators - including copywriters, graphic designers, and videographers - to produce compelling and engaging content for product descriptions, social media posts, email campaigns, and more.
5) Email Marketing and CRM Experts
Email marketing and customer relationship management (CRM) are vital components of D2C strategies. Email marketing and CRM automation specialists are essential to creating personalised, timely, and relevant customer communication, fostering brand loyalty and increasing customer lifetime value.
6) Influencer Marketing and Partnerships
D2C brands often collaborate with influencers and establish partnerships to expand their reach. Talent that can identify suitable influencers and manage these relationships is a valuable asset. These marketing professionals understand the importance of aligning brand values with those of influencers and partners.
The transformation of D2C businesses into digital-first, owned-channel-focused entities has fundamentally changed the landscape of marketing talent. Professionals with expertise in digital marketing, data analysis, e-commerce, content creation, email marketing, and influencer partnerships are in high demand. As D2C brands continue to grow and adapt to new consumer behaviours and preferences, the demand for these skills will only increase.
In this digital-first era, the ability to connect with customers directly and provide a seamless online shopping experience is paramount. The marketing talent that supports these efforts is crucial to the success and sustainability of D2C businesses in the changing world of e-commerce.
Interested in Driving Your D2C Brand to New Heights?
The shift to digital-first and owned channels is not just a trend; it's the future of direct-to-consumer business. Whether you're looking to enhance your digital marketing strategy, improve your e-commerce experience, or leverage data for deeper customer insights, the right talent can make all the difference.
If you're ready to elevate your D2C brand with the expertise it deserves, let's connect. Our team is dedicated to helping brands like yours find the marketing talent they need to thrive in this digital-first era. Reach out today and take the first step towards transforming your D2C strategy for unparalleled growth and success.
Sign up for more insights
![](https://attraxcdnprod1-freshed3dgayb7c3.z01.azurefd.net/1481122/5121ad5c-07c6-4c43-84b6-3fd0ad520d52/2023.17000.1275/Blob/images/dots.png?v=2021.4.10061-release-2021.4)
Related jobs
Salary
£30000 - £35000 per annum + Bonus + Benefits
Location
City of London, London
Job Type
Permanent
Discipline
Media Relations & PR
Seniority
Assistant
Salary
£30,000 - £44,999
Sector
Financial Services
City
London
Description
PR Executive
Reference
RPD_1721748193
Expiry Date
01/01/0001
Author
Ronak PatelAuthor
Ronak PatelSalary
£40000 - £45000 per annum
Location
City of London, London
Job Type
Permanent
Discipline
Marketing (general)
Seniority
Specialist
Salary
£45,000 - £59,999
Sector
Professional Services
City
London
Description
An opportunity exists for the role of Marketing Executive within an established Chambers
Reference
PR/132525_1721404668
Expiry Date
01/01/0001
Author
Rebekah CrampAuthor
Rebekah CrampSalary
£45000 - £55000 per annum + Benefits
Location
London
Job Type
Permanent
Discipline
Marketing (general)
B2B
Seniority
Executive
Salary
£45,000 - £59,999
Sector
Financial Services
City
London
Description
Marketing Executive
Reference
RPIN_1721395886
Expiry Date
01/01/0001
Author
Ronak PatelAuthor
Ronak PatelSalary
£30000 - £35000 per annum
Location
London
Job Type
Permanent
Discipline
PPC
Work From Home
Work From Home
Seniority
Executive
Salary
£30,000 - £44,999
Sector
FMCG & Consumer Services
City
London
Description
Hands-on Performance Marketing Specialist for fast-growing, global hair and skincare brand in Northwest London
Reference
PR/132524_1721382019
Expiry Date
01/01/0001
Author
Amy McCrowAuthor
Amy McCrowSalary
£75000 - £90000 per annum + Bonus + Benefits
Location
City of London, London
Job Type
Permanent
Discipline
B2B
Seniority
Manager
Salary
£80,000 - £99,999
Sector
Financial Services
City
London
Description
Senior Marketing Manager
Reference
RPE_1720600748
Expiry Date
01/01/0001
Author
Ronak PatelAuthor
Ronak PatelSalary
+ Benefits
Location
City of London, London
Job Type
Permanent
Discipline
Marketing (general)
Seniority
Executive
Salary
£30,000 - £44,999
Sector
Financial Services
City
London
Description
As the marketing & communications analyst, you will join the global marketing team and report to the VP of Marketing and Communications.
Reference
PR/132522_1720517151
Expiry Date
01/01/0001
Author
Shanelle GreenAuthor
Shanelle GreenSalary
£50000 - £60000 per annum
Location
London
Job Type
Permanent
Discipline
Digital Project Management
Seniority
Manager
Salary
£60,000 - £79,000
Sector
FMCG & Consumer Services
City
London
Description
Marketing Project Manager for a global skincare brand who work to translate scientific concepts into commercial products.
Reference
PR/132487_1720516397
Expiry Date
01/01/0001
Author
Amy McCrowAuthor
Amy McCrowSalary
£40000 - £50000 per annum + Benefits
Location
London
Job Type
Permanent
Discipline
Marketing (general)
B2B
Seniority
Executive
Salary
£45,000 - £59,999
Sector
Financial Services
City
London
Description
Marketing Executive
Reference
RPIN_1719985440
Expiry Date
01/01/0001
Author
Ronak PatelAuthor
Ronak PatelSalary
£80000 - £90000 per annum
Location
Doncaster, South Yorkshire
Job Type
Permanent
Discipline
Digital Marketing
Seniority
Director/Chief
Salary
£80,000 - £99,999
Sector
Events & Hospitality
City
Yorkshire and Humberside
Description
Digital Sales and Marketing Director for a leading Tourist Attraction and Entertainment Destination in Doncaster, South Yorkshire.
Reference
PR/132492_1719843003
Expiry Date
01/01/0001
Author
Amy McCrowAuthor
Amy McCrowRelated posts
![crm manager](https://attraxcdnprod1-freshed3dgayb7c3.z01.azurefd.net/1481122/5121ad5c-07c6-4c43-84b6-3fd0ad520d52/2023.17000.1275/img/skaK4OIMpkAaPQjbzwOJuA/75/Thumb+looking+at+CV.png)
Teaser
Career adviceContent Type
ArticlesPublish date
07/26/2024
Summary
The marketing world is vast, diverse, and ever-evolving. At its core lies the vital role of a marketing executive, often seen as the backbone of strategic promotional efforts. Whether you're consider
![](https://attraxcdnprod1-freshed3dgayb7c3.z01.azurefd.net/1481122/5121ad5c-07c6-4c43-84b6-3fd0ad520d52/2023.17000.1275/img/DOBZ9KOSMkSRuQjcmWBHcA/75/EMR+The+Human+Factor+Managing+Team+Stress+in+Fast-Paced+Environments-01.png)
Teaser
Discipline expertiseContent Type
ArticlesPublish date
07/05/2024
Summary
Rapid development cycles are the norm in the fast-paced world of tech. While these cycles can drive innovation and keep companies competitive, they also place significant stress on teams. Managing thi
![](https://attraxcdnprod1-freshed3dgayb7c3.z01.azurefd.net/1481122/5121ad5c-07c6-4c43-84b6-3fd0ad520d52/2023.17000.1275/img/uCUNBz8oR0llRwjclb9Tvg/75/The+Impact+of+Social+Media+on+Comms+Hiring+Practices-01.png)
Teaser
Hiring adviceContent Type
ArticlesPublish date
06/27/2024
Summary
The Impact of Social Media on Comms Hiring PracticesThe recruitment industry has transformed dramatically over the past decades, driven by the expansion of social media platforms. In the communicati
![](https://attraxcdnprod1-freshed3dgayb7c3.z01.azurefd.net/1481122/5121ad5c-07c6-4c43-84b6-3fd0ad520d52/2023.17000.1275/img/A4e-lv9Ka0B0dQjbJUV6dw/75/MR23+Thumb-39.png)
Teaser
Salary & Market Trend GuideContent Type
DownloadsPublish date
06/18/2024
Summary
Introducing our Salary & Market Trend Report for 2024/2025 - the ultimate resource for employers and candidates navigating the dynamic job market and evolving career landscape.Uncover how to future-pr
![](https://attraxcdnprod1-freshed3dgayb7c3.z01.azurefd.net/1481122/5121ad5c-07c6-4c43-84b6-3fd0ad520d52/2023.17000.1275/img/jKFCJS-uh0cWoAjcg4SG8A/75/The+Rise+of+TikTok+Shop+Influencer+Marketing%2C+Social+Media+Selling%2C+and+the+Retail+Revolution-01.png)
Teaser
Industry newsContent Type
ArticlesPublish date
06/03/2024
Summary
TikTok has emerged as a game-changer in digital marketing. Its short-form videos and vast user base offer brands a unique opportunity to engage with consumers. One of the most significant developmen
![Balancing Speed and Quality in Tech Development](https://attraxcdnprod1-freshed3dgayb7c3.z01.azurefd.net/1481122/5121ad5c-07c6-4c43-84b6-3fd0ad520d52/2023.17000.1275/img/TttLXLw9oEm1ewjcc-rdvg/75/Balancing+Speed+and+Quality+in+Tech+Development-01-01.png)
Teaser
Discipline expertiseContent Type
ArticlesPublish date
05/28/2024
Summary
The need for speed and quality often seem at odds in the technology development sector. The rapid pace of innovation necessary to remain competitive can undercut the meticulous attention to detail r
![](https://attraxcdnprod1-freshed3dgayb7c3.z01.azurefd.net/1481122/5121ad5c-07c6-4c43-84b6-3fd0ad520d52/2023.17000.1275/img/qcY1SaGaW0xQ0gjcE2fYDQ/75/Thumb+Jen.png)
Teaser
Career adviceContent Type
ArticlesPublish date
05/22/2024
Summary
Marketing and Communications Leader Series Episode 5: Jen Barham Welcome back to EMR's Marketing & Communications Leader Series. In this podcast, we dive deep into the journeys of exceptional senior m
![](https://attraxcdnprod1-freshed3dgayb7c3.z01.azurefd.net/1481122/5121ad5c-07c6-4c43-84b6-3fd0ad520d52/2023.17000.1275/img/miNYHkjWvEfCogjcANfzyw/75/Dominic+Thumb.png)
Teaser
Career adviceContent Type
ArticlesPublish date
05/20/2024
Summary
Marketing and Communications Leader Series Episode 4: Dominic Elliott Welcome back to EMR's Marketing and Communications Leader Series podcast, where we dive deep into the journeys of exceptional seni
![](https://attraxcdnprod1-freshed3dgayb7c3.z01.azurefd.net/1481122/5121ad5c-07c6-4c43-84b6-3fd0ad520d52/2023.17000.1275/img/tZgpv7ftS0Flywjb57XqsA/75/Ep3+thumb.png)
Teaser
Career adviceContent Type
ArticlesPublish date
05/14/2024
Summary
Marketing & Communications Leader Series Podcast Welcome back to EMR's Marketing and Communications Leader Series. In this podcast, we dive deep into the journeys of exceptional senior marketing and c
![Digital Marketing 2022](https://attraxcdnprod1-freshed3dgayb7c3.z01.azurefd.net/1481122/5121ad5c-07c6-4c43-84b6-3fd0ad520d52/2023.17000.1275/img/qyT24gnQi08t9AjaMyya5g/75/New+digital+blog+th-16.png)
Teaser
Career adviceContent Type
ArticlesPublish date
05/13/2024
Summary
Over the last few years, we're seeing a significant change in the landscape of the marketing sector, pushing brands to adapt and implement new ways of advertising. This shift has ushered us into a new
Recently viewed jobs