Insights Manager
Job Description
This vacancy has now expired. Please see similar roles below...
Working for an iconic retailer this is a new role for a Senior Analyst to step into a Management role.
Due to a large amount of growth online and investment into the way data is to be used this role of Insight Manager will see you help deliver a three-year data strategy whilst managing a team of two.
Working across all of their brands this role will be a blend of office-based and home working. Along with a competitive salary, you will also receive a generous discount on their products.
The role:
- Support the Group CRM and Insights Lead to drive and deliver a 3-year strategy to improve customer retention KPIs in line with overall business and marketing goals
- Build, lead and coach a team of insights professionals to produce high-quality commercial work
- Work collaboratively with cross-functional internal teams and external partners to deliver business goals
- Build a culture of continuous improvement across the function, continually refining and optimising team organisation (people, processes and tech)
- Work collaboratively with the CRM Manager and Group CRM and Insights Lead to develop and implement customer segmentation strategies
- Manage and deliver all customer and marketing reporting across all brands, drawing out key insights and learning, ensuring the automated delivery of weekly, monthly and periodical reporting
About you:
- Insights specialist with experience of coaching and developing junior analysts within retail environments, fashion industry a bonus
- Extensive hands-on experience working with BI, data visualisation and analytics platforms, Google Analytics, SQL and Python/R experience a bonus
- Proven ability to produce complex insights in an easy to digest, presentable format that can be easily shared and understood by business stakeholders
Manager, B2C & Consumer
- Permanent Team
- Digital Team
- Executive Search Team
- Management Team
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