CRM Executive - Legal

A great opportunity for a CRM Marketing Executive to join one of the UK's leading corporate and financial law firms.

This role is responsible for supporting the management of the firm's CRM database, e-marketing system and website. It will include day to day support as well as assisting the Client Development Systems Manager with projects required by the firm on a 6 month Fixed Term Contract.

Previous experience of working in the legal sector in a similar role is essential.

Key Responsibilities:

• Provide effective, ad hoc, support and training for each platform, troubleshooting issues when necessary and acting as an internal service desk for our Client Development Systems.
• Communicate best practice advice and guidance to our users in relation to each of our systems, ensuring that they are used to support the business in the most efficient way.
• Create e-marketing campaigns, when necessary, using Vuture.
• Add new and update existing content on our website using our bespoke CMS.
• Assist in the preparation and maintenance of various mailing lists for events, publications and ad-hoc campaigns.
• Generate regular and ad-hoc reports when required.
• Manage the CRM/Data Change Management inbox and user requests.
• Run searches for incomplete contact data in InterAction, including duplicate records, missing e-mail addresses, missing associations, missing set mailing addresses and incorrect mailing addresses.
• Proactively contribute to the projects and initiatives of the wider Business Development team and contribute when needed to ensure the needs of the team are met.

Key Skills

• A working knowledge of InterAction.An understanding of how data from InterAction integrates with other systems including our e-marketing solution Vuture.
• Experience of creating e-marketing campaigns.
• Ability to handle multiple priorities in a fast paced environment.
• Experience of managing online content using a website CMS would be an advantage.
• Knowledge of Data Protection and "anti-spamming" regulations and laws would be an advantage.