Global CRM Manager
Job Description
This vacancy has now expired. Please see similar roles below...
Are you a CRM expert, interested in leading the International CRM strategy for one of the UK's most loved e-commerce/retail brands? The business has had some fantastic success in recent years internationally and are now heavily investing in this area, starting with a Global CRM Manager.
As the Global CRM Manager, some of your accountabilities will be:
- Lead the development and direction of a CRM strategy
- Further develop and innovate the CRM roadmap to drive a best in class programme
- Grow the active customer database through customer lifecycle strategies and retention programs
- Drive, support and manage the CRM executive to ensure all campaigns are built and executed correctly
- Devise, develop & manage key trigger campaigns across all relevant channels
- Use customer data to deliver valuable insights to the wider team
Skills required:
- Experience working in a CRM role within retail or consumer marketing environment
- Excellent analytical and numerate skills / interest in understanding and questioning data
- Self-motivated, well organised individual, who can work effectively within a team
- International experience is not required however, it is of course advantageous
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