Internal Comms Manager
Job Description
This vacancy has now expired. Please see similar roles below...
You will report into the Head of Internal Comms, and be instrumental in helping to deliver the firm-wide internal comms programme to the Group. You will design and deliver internal communication of strategic and business-as-usual projects and announcements.
Responsibilities
- Play a key role in delivering the firm-wide internal communications programme for the Group in the UK
- Support the Head of Internal Communications in the development of the firm-wide communications strategy and plan, collating the firm's Storyboard and advising on firm-wide sequencing
- Demonstrate an understanding of the firm's vision, strategy and internal engagement, using this to inform your approach and as a foundation for all of your work
- Understand how to motivate firm-wide audiences to engage with and listen to priority communications from key support functions
- Directly support and guide the various departments in the strategy and delivery of their communications to certain audiences. These include IT, Finance, Market Sales Clients, Property; Facilities Management, and Quality Risk
- Support the Head of Internal Communications on major change programmes, designing and implementing communications toolkits as appropriate
- Support the various divisions in developing digital campaigns via Yammer (and other), as well as utilising other central channels (intranet, videos, desktop wallpapers, posters etc)
- Lead the internal communication of multiple projects at once, managing time and resources effectively
- Support the Head of Internal Communications to evaluate results against spend and effort
- Ensure key stakeholders are informed of activity, progress, challenges and results
- Manage relationships with suppliers and ensure they deliver on time and within budget and scope
- Be an ambassador for the Communications team and for integrated communications
Requirements
- Passionate about effective communications that drive behaviour change and/or educate the audience
- Motivated by working collaboratively with a variety of teams to achieve success for the firm overall
- Regularly shows initiative in starting new projects or thinking of new ways in maximising existing programmes
- Experienced in designing and implementing internal communications plans
- Excellent written and verbal communications skills, with excellent copywriting, copy editing and proofreading skills
- Writes in plain English, removing jargon and management speak
- Demonstrates good project management skills to help others deliver their communications plans
- Excellent diplomacy and negotiation skills to deal with internal clients, building trust and rapport to motivate others
- Flexible in times of ambiguity or conflicting deadlines
- Can be trusted to get stuff done; and build their own relationships with key stakeholders
- Has a thorough understanding of the internal communications channel mix
- Experienced in filming or managing external film companies to produce video for internal communication
- Has experience in using digital channels, such as Yammer or Jive
- Experienced in using Sharepoint
- Proven track record in delivering effective communications programmes that produce tangible results or change
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