Digital Product Manager

Digital Product Manager

Are you an experienced Digital Product Manager keen to join a highly recognised consumer focused financial services brand? Read on!

ABOUT THE ROLE:

You will be able to get stuck in from day one and take care of the below;

• Build the road-map and be the business owner for the company's website, apps, and other digital spaces
• Develop product vision, features and requirements. Framing product problems, opportunities and benefits
• Understands the product proposition and it's competitive and customer environments
• Be the point person owning the digital platform and be the main business contact for decisions, ongoing improvements and measurement
• Define requirements for future plans and be involved in creating scoping documents alongside business analysts and project managers
• Support the delivery of the digital experiences for specific target audience personas by being involved in IT sprints and working with web development, IT and UAT
• Suggest optimisation and testing using personalisation to different customer groups
• Sign off user stories and work completed in the sprints
• Work with the Web Analyst to use analytical evaluation (Adobe analytics, Session Cam) & conduct competitor analysis or research to support product recommendations & design
• Work with your UX & design teams to leverage excellent customer experiences (UX/UI) in solving experience challenges, developing visual concepts and designs
• Work with project managers and business analyst to support and capture internal stakeholder requirements from across the organisation where required
• Troubleshoot problems using analysis data and liaising with relevant contacts to implement changes
• Report on product success

MUST HAVES

• Demonstrable experience in turning business requirements into a live product in market
• Strong digital capabilities and deep understanding of how digital solutions can improve customer experiences as well as application and conversion rates
• Experience of managing multiple projects and stake holders in a fast paced, competitive environment
• Experience of analytics tools and using data to help prioritise your road-map
• Familiar with Agile development methodologies
• A track record of delivery using an iterative/agile methodology (e.g. Agile/SCRUM) and experience of agile collaboration tools (e.g. Atlassian Jira, Confluence) would be desirable
• Attention to detail is a must-have with full end to end accountability of digital delivery from requirements, development, testing, deployment and tracking
• Excellent written and verbal communication skills
• Professional, confident, enthusiastic and committed
• Logical, analytical thought process with key attention to detail
• Excellent track record in delivering change and completing projects, Experience working to tight time-lines in a project environment, able to prioritise
• Experience working across complex businesses and managing different stakeholders

Location: Kent, England

Day Rate: £400-450 LTD

Duration: 3 Months initially