Retail E-Commerce Manager

Exciting opportunity for a Retail E-Commerce Manager on a 1 year Fixed Term Contract for a leading Charity in central London.

As the Retail E-Commerce Manager you will be responsible for all online sales, trouble shooting and maximising sales by creating and delivering an E-Commerce strategy that will drive conversions and AOV through all channels.

Key responsibilities for the role include;

• Managing the E-Commerce budget
• Ensure E-Commerce system are compliant with all relevant legislation
• Set the data capture strategy to support reporting and insight
• Forecast all E-Commerce sales channels and set KPI's
• Manage external supplier relationships
• Prioritise website developers workload
• Accountable for delivery of website development work
• Accountable for website development UAT testing
• Create and deliver SEO/SEM strategy
• Analyse E-Commerce data to ensure optimal user experience
• Plan E-Commerce promotional activity for website
• Analyse effective conversion rate optimisation (CRO)
• Responsible for management and development of Retail E-Commerce Executive

About you;

• Experience using Magento
• Good standard of General Education
• Good working knowledge and experience of E-commerce activities
• Experience with the continual development model for retail platforms
• Proven experience managing technical projects with multiple internal and external stakeholders
• Demonstrable experience of procuring, managing and motivating key suppliers, ensuring they deliver excellent value
• Experience of monitoring effectiveness of activity through KPIs and other measurement tools
• Good Analytical Skill
• Strong Attention to detail
• Good verbal & written communication skills and ability to build mutually beneficial relationships with third parties
• Self motivated and good team player with ability to work effectively with diverse

The following would be desirable but not essential

• A background in retail/fashion
• Experience of SEARCH Engine Optimisation (SEO) & Search Engine Marketing (SEM)
• Experience of line management
• Proven Experience at developing and delivering user experience
• Empathy with mission, objectives and values of TRBL

This charity offer flexible working hours the potential to work form home 1 day per week (subject to work schedule) and good social events.

if you have the above experience and a passion to deliver in the charity sector please apply now