Description
This is a highly varied role working with a prestigious private company providing career services to Higher Education students internationally. Working with a close knit, high calibre team, you will have full responsibility for the smooth running of this small private business. The ideal candidate will have strong attention to detail and a commitment to customer satisfaction.
Responsibilities
- Establish and maintain entire IT estate for all employees and wider student community
- Previous IT Admin work with Microsoft Azure/ Office 365/ Google Workspace Administration
- Worked with broad computer Fleet including Mac, Windows and VOIP telephone systems
- Prompt solution to IT tickets (Level 1 IT Support and troubleshooting)
- Strong customer service skills: responsible for all staff onboarding and offboarding activity
- Self starter, able to work efficiently autonomously whilst also supporting the wider team with ad hoc projects and activities
Qualifications
- 2-3+ years of experience in a similar IT Support/ IT Admin/ IT Manager/ Operations Manager role
- Proficiency with Microsoft, Mac and VOIP Telephone systems
- Strong organizational and communication skills
- Strong ability to multitask
- Comfort working with multiple groups within business