Internal Comms Manager

You will report into the Head of Internal Comms, and be instrumental in helping to deliver the firm-wide internal comms programme to the Group. You will design and deliver internal communication of strategic and business-as-usual projects and announcements.

Responsibilities

• Play a key role in delivering the firm-wide internal communications programme for the Group in the UK
• Support the Head of Internal Communications in the development of the firm-wide communications strategy and plan, collating the firm's Storyboard and advising on firm-wide sequencing
• Demonstrate an understanding of the firm's vision, strategy and internal engagement, using this to inform your approach and as a foundation for all of your work
• Understand how to motivate firm-wide audiences to engage with and listen to priority communications from key support functions
• Directly support and guide the various departments in the strategy and delivery of their communications to certain audiences. These include IT, Finance, Market Sales Clients, Property; Facilities Management, and Quality Risk
• Support the Head of Internal Communications on major change programmes, designing and implementing communications toolkits as appropriate
• Support the various divisions in developing digital campaigns via Yammer (and other), as well as utilising other central channels (intranet, videos, desktop wallpapers, posters etc)
• Lead the internal communication of multiple projects at once, managing time and resources effectively
• Support the Head of Internal Communications to evaluate results against spend and effort
• Ensure key stakeholders are informed of activity, progress, challenges and results
• Manage relationships with suppliers and ensure they deliver on time and within budget and scope
• Be an ambassador for the Communications team and for integrated communications

Requirements

• Passionate about effective communications that drive behaviour change and/or educate the audience
• Motivated by working collaboratively with a variety of teams to achieve success for the firm overall
• Regularly shows initiative in starting new projects or thinking of new ways in maximising existing programmes
• Experienced in designing and implementing internal communications plans
• Excellent written and verbal communications skills, with excellent copywriting, copy editing and proofreading skills
• Writes in plain English, removing jargon and management speak
• Demonstrates good project management skills to help others deliver their communications plans
• Excellent diplomacy and negotiation skills to deal with internal clients, building trust and rapport to motivate others
• Flexible in times of ambiguity or conflicting deadlines
• Can be trusted to get stuff done; and build their own relationships with key stakeholders
• Has a thorough understanding of the internal communications channel mix
• Experienced in filming or managing external film companies to produce video for internal communication
• Has experience in using digital channels, such as Yammer or Jive
• Experienced in using Sharepoint

• Proven track record in delivering effective communications programmes that produce tangible results or change