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  • Quality ownership of all customer facing emails
  • Monitoring bounce, open, click-through and deliverability rates and working with the e-commerce manager to keep commercial performance aligned
  • Carrying out A/B testing to identify improvement areas
  • Background in e-commerce and email marketing
  • Strong understanding of online marketing in B2B industries
  • Good understanding of customer behaviour through the email channel
  • Knowledge of Dotmailer (ESP)
  • Experience of working alongside Design, Marketing and Trading teams
  • Web Analytics experience
  • Exceptional attention to detail
  • Strong technical skills (HTML and ESP Setups)
  • Keen eye for design & marketing copy
  • Strong analytical skills & commercial awareness
  • Experience of working with a mix of stakeholders and the ability to handle multiple tasks and projects simultaneously
  • Willingness to learn and self-improve to maintain productivity
  • Excellent communication and interpersonal skills

Role is managed by:

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