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Reporting to the Head of Change, you will support the Group with the implementation of a large and long-term project, and deliver best in class communications and engagement activity around this.


  • Lead and manage a team of 4, under the overall guidance of the Head of Change
  • Write and deliver executive level communications for the programme
  • Compile the quarterly calendar of activity aligned to programme plans, and ensure the individual workstream's communication plans are fully aligned
  • Ensure the measurement mechanisms currently in place to evaluate the reach, efficiency and effectiveness of the core communication and engagement activity are rigorously applied by the team, and that the output from these mechanisms feed into a cycle of continuous improvement
  • Accountability for overall cost management and control of team budget
  • Use of channels including digital (website, social media, e bulletins, e newsletters, blogs, videos), face to face/live communications (webex, managed calls, events and seminars), collateral (interactive presentations, talking points, slides and speeches for presentations) and press and media activity

Experience / Skills Required:

  • Excellent team leadership skills, with proven experience of managing and developing teams
  • Extensive experience of developing and executing high quality Communication and Stakeholder Engagement Plans aligned to programme strategy
  • Exceptional written communication skills, with the technical competence to swiftly consolidate high volumes of complex, technical programme information into a simple, engaging narrative
  • Strong stakeholder management skills: well-developed relationship management skills and the ability to appropriately navigate politically sensitive situations with internal and external stakeholders
  • Enhanced communication measurement and evaluation skills - both quantitative and qualitative
  • Forecasting and budget management skills
  • An understanding and some experience of working within the London Insurance Market

Role is managed by:

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