Change Communications Manager

I am recruiting for a leading UK insurance brand as they are well underway with an office relocation and need to add an extra pair of hands to the project team that is overseeing its implementation.

You will sit within the Business Change team and help to successfully deliver all aspects of this business change - people, process and technology, to facilitate key business outcomes, and to support the major relocation programme delivery in 2015. The role will be judged as successful when all employees are located in the new building, are working effectively and efficiently, making appropriate and planned for use of both new technologies and ways of working and personally feel that the move to the new building has been successful and indicative of a positive future for the Group.

Key fundamentals to this role will be the demonstration of environments and ways of working; the need to sustain interest and motivation over a period of time; meeting the needs of different working communities with different work requirements and styles; and addressing emotional resistance to change.

You will get involved in the following:

- Creating and implementing change management strategies and plans that maximize employee adoption and minimize resistance.

- Driving faster adoption, and greater proficiency of the changes that impact employees in the organization to increase benefit realization, value creation and the achievement of results and outcomes.

- Applying a structured methodology and lead business change activities

- Completing business change impact assessments and creating business change strategy

- Facilitating organizational design and definition of roles and responsibilities

- Developing and delivering operational metrics / KPIs framework based on revised operational processes

- Developing learning / training solutions that aid faster user adoption

- Assessing operational performance management approaches and adjusting to utilize different KPIs to drive behavioural change

In order to be considered for this role you must have:

- Previous relocation experience, they are relocating almost 1000 people from 2 offices to 2 new offices in London and Essex so this is key

• SharePoint skills (ideally 2010) e.g. creating and updating intranet pages, lists and document libraries, etc

- A knowledge of the creation and delivering of a Communications Strategy, along with a comprehensive approach to Stakeholder Engagement.

As this is a short term contract role to start immediately, you must also be available at short notice to take up a new role.