Go to main page content
Go to main menu
Go to vacancy search
Go to site search
By using this website you agree to the use of
Our 2017 Salary Survey is Now Open.
Make sure you have your say!
Click here to start
020 7850 6200
Submit a Vacancy
Charity & Not For Profit
Events & Hospitality
FMCG & Consumer Services
Leisure, Travel & Sport
Media & Entertainment
Technology & Telecoms
Utilities & Energy
You are here:
> Marketing and Sales Operations Manager
Marketing and Sales Operations Manager
Location: England, Hampshire, Southampton
Job type: Permanent
Job reference: 1628291
Send this job by email
Plan and deliver a Marketing Strategy that integrates with the organisation's Strategic Plan.
Plan and execute Marketing campaigns in line with agreed objectives.
Act as the link between commercial and fundraising teams, ensure communications are timely and consistent, in line with agreed brand guidelines.
Manage the production and execution of all offline and online communication.
Take ownership of the organisation's social media presence.
Take overall responsibility for the website content ensuring relevant and impactful. Strive to make it best in class.
Manage all website development and updates for three geographical zones.
Provide management, guidance and support to the Digital Marketing Officer and the PR & Events Officer.
Conduct regular one-to-one's and manage performance through objective setting and the appraisal process.
Research, make recommendations and implement wider marketing strategies not already being utilised.
Provide a proactive and creative approach to new ideas.
Develop the Marketing annual budget for approval; preparation of periodic management reports tracking performance against budget; accountable for delivery marketing expenditure within budget.
Assure standard language, look and feel to all communications.
Provide advice/support/guidance to other members of the team sharing knowledge and experience and assist with other tasks and/or projects as may reasonably be required.
Use market insights to generate, manage and process new leads in target sectors (corporate, educational, charitable and governmental)
Provide support to the sales team throughout the sales process by managing, and continuously improving, our repository of resources:
Sales discussion support tools
Provide pricing and contractual support throughout the sales process.
Manage sales knowledge and insight, improving our effectiveness and winning business in each target sector
Work with the Business Support Officer to ensure that the CRM is integrated and robust and meets the organisation's needs; provide training on relevant aspects of CRM as required to drive adoption
Implement processes to ensure CRM data is clean, accurate and complete. Report effectively, ensuring that the leadership team can respond to market challenges and continue to drive revenue.
Oversee customer complaints, responding where escalation requires. Ensure feedback is reported on, issues addressed and that positive feedback is shared with the marketing team as appropriate.
Email me jobs like this
Role is managed by:
Contact me for a more detailed discussion
0207 850 6140