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Are you an eCommerce transformation guru with a real love of consumer journeys? Are you interested in working on a large-scale programme to help delivery a tight, streamlined sales funnel?

About you

You are a highly experience change agent with a really strong background in ecommerce and retail. You will have experience in transforming sales funnels and matrixed teams to achieve the best results. You will also need:

  • Demonstrable programme delivery experience of taking accountability for profitable growth of revenue and conversion across all digital channels;
  • Solid understanding and knowledge of helping to create and prioritise .com product roadmaps, with active and strong stakeholder management expertise;
  • Have the ability to drive overall .com implementation strategies for new group propositions and lines with a focus on delivering delightful digital customer journeys and experiences;
  • Bring proven leadership skills to run teams developing and delivering ecommerce solutions, digital marketing and analytics, including 3rd party agencies;
  • Drive competitive analysis and customer insights for group .com business;

About the role

This is a huge programme and pivotal to the business. You will be working closely with both IT and marketing to ensure a smooth transition. This role is not about performance, but about plugging leaks in the sales funnel and making the group site a streaminlined high perofming ecommerce retail platform.

  • Oversee the creation and development of the day to day operations of the group .com business;
  • Drive future growth of the .com businesses;
  • Provide deep retail eCommerce experience into group and deploy strong knowledge of digital marketing strategies and tactics;
  • Identify and leverage emerging trends and best practices to drive innovation and growth; and
  • Provide entrepreneurial drive and strong leadership experience to drive change across group .com businesses.

About the client

A hugely exciting business with big plans for consumer insurance. They have a very clear ambition to transform how their customers shop with them. You will get to work with an exceptional marketing director and alongside an outsstanding performance marketer.

Role is managed by:

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