A leading Online Media Organisation is looking for a Customer Engagement Executive to join their B2C Engagement team, based in the heart of London.
Reporting directly to the Customer Engagement Manager, the successful candidate will play a pivotal role in driving engagement programs, customer campaigns and direct marketing strategies in order to build valuable relationships with direct consumers.
Customer Engagement Executive key responsibilities
- Manage engagement and retention campaigns
- Work collaboratively with the Sales and Marketing team to ensure effective campaign execution
- Budget management
- Work with managers to Increase ROI through continued customer lifecycle management
- Assessment and optimisation of campaign activity
Ideal Candidate Skills:
- Proven experience with CRM programs and digital marketing
- Experience within the media industry
- Stakeholder management
- Familiar with retention strategies
As the Customer Engagement Executive, you will earn up to £30,000pa + benefits