Senior Manager - Member Engagement

A fantastic opportunity has arisen for a talented corporate communications professional to work for a leading financial services organisation, heralded as a world leader in their particular field. You will define, lead and deliver the Group's Member Engagement programme in support of the Group's Corporate Plan.

You will be:

• Defining and shaping a compelling and effective member engagement strategy in line with the Group's strategic vision
• Collaborating, influencing and engaging with Executive and Divisional Directors and other key stakeholders across the business
• Supporting the Chairman's communications agenda
• Keeping up to date on current member issues, tracking trends and reporting on themes and potential areas of concern
• Defining KPIs and delivering key communications and events in accordance with the overall strategy
• Outline editorial approach and deliver key digital content, along with managing external third parties
• Lead, engage and develop the member engagement team to drive people capability and high levels of personal performance

The successful candidate will have significant experience operating as a senior communications and engagement consultant, will have demonstrable experience of communications, writing, editing and presenting, and will have in-depth knowledge of working within a marketing environment along with the experience of managing a large public facing website. You will have subject matter expertise with exceptional knowledge about new media and how to engage the wider audience, as well as excellent influencing skills at all levels both internally and externally. You will be passionate about putting customers first, will understand how you can reach them, engage and motivate them to join in and help shape an organisation's agenda. You will be analytical, have excellent communication and relationship skills, strong planning and organisation skills, and natural leadership skills with the ability to inspire and engage your team and other employees in support of the corporate communications agenda.

Please be in touch for immediate consideration.

As we receive such a high volume of applications every day, regretfully, we are only able to respond to successful candidates who will be contacted within two working days.

We wish you the best of luck with your search.