Head of Operations and Business Development

A highly successful niche property/business services organisation is looking to take on an extremely proactive and commercial business development professional to come in and manage the operations for the business suite of products/services.

Reporting into the Head of Business Development and managing a small team you will be responsible for the following:

• Manage and oversee the day-to-day operations for the 10+ sites the business has
• Take ownership of budgets, suppliers and orders.
• Regularly reporting on performance to the Senior Management Team.
• Communications with members on regular basis to ensure good member relations, on-going client care and the service.
• Sales & Marketing; Working with marketing to manage all marketing and sales activities for memberships and events including promotions.
• Overseeing and advising on all Social media activity and Internal/External comms via digital channels.
• Hitting targets around member and occupancy levels
• Making sure consistent community events such as member lunches, weekly coffee mornings and member-driven events are taking place
• Fostering a high 'community spirit' at the co-working space is maintained
• Manage all corporate customer relationships effectively, responding to requests/feedback promptly and appropriately.
• Day-to-day trouble shooting and addressing problems as they arise- customer complaints etc
• Ensuring all health and safety procedures are followed.

The ideal candidate will be coming from a B2B sales or business development background and will have experience managing a team and a P&L.

This is an incredible opportunity for an ambitious and proactive business development professional with a brilliant growing brand. To apply please send your CV to Rachel at rachel.hodgetts@emr.co.uk

** PLEASE NOTE THAT DUE TO THE HIGH NUMBER OF APPLICANTS WE RECIEVE WE MAY NOT BE ABLE TO RESPOND TO EVERY APPLICATION. SUCCESSFUL APPLICANTS WILL BE CONTACTED WITHIN 3 WORKING DAYS**